3PL Account Manager
Position: 3PL Account Manager – Manchester
Location: Manchester, M22 area
Salary: £30,000 – £40,000 + Bonus & Dividend Incentives
Hours: Monday – Friday 8:30-17:00
Are you a hands‑on logistics professional who thrives on customer service, teamwork and operational variety? We are supporting an, employee‑owned Contract Logistics & 3PL business in Manchester that is looking for a customer‑focused 3PL Account Manager to join their close‑knit team.
This is a great opportunity for someone who enjoys working collaboratively, isn’t afraid to get involved across all operational areas, and wants to be part of a business where **everyone is invested in the company’s success and financially rewarded for it.
What You’ll Do
- Be the main point of contact for a set portfolio of 3PL client accounts
- Manage stock control, daily order fulfilment, and client operations
- Ensure SOPs and service expectations are met consistently
- Support commercial performance through upselling and client development
- Prepare accurate billing and monitor account activity
- Lead client onboarding with operations support
- Conduct regular client reviews and relationship building
- Highlight process improvements and collaborate on solutions
About You
You’ll excel in this role if you are:
- A strong communicator with excellent customer service skills
- Comfortable rolling up your sleeves and getting involved across the business
- Proactive, organised and commercially minded
- A team player who values collaboration and shared success
- Enthusiastic with a “can‑do” attitude
Why This Role Is Special
Our client is proud to be employee‑owned – meaning every team member shares in the financial success of the business, including profit‑related bonuses and dividend‑style payouts based on overall performance.
In addition, the role offers a competitive salary plus:
- Bonus incentive plan linked to individual and company performance
- Dividend payout / profit‑sharing as part of the employee ownership model
- 25 days annual leave + UK bank holidays (standard)
- Referral bonus incentives for recommending new team members
- Pension scheme and other standard employee benefits
- Additional recognition and award schemes celebrating team contribution
- A supportive, team‑centric culture where everyone contributes and is recognised for shared success
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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