Air Freight Export Coordinator

Time Critical Freight Operator

📍 Location: Feltham, Heathrow (LHR)
🕒 Hours: 4 on / 4 off, 07:00 – 19:00
💰 Salary: £40,000 + 10% Shift Allowance

We are currently recruiting for an experienced Time Critical Freight Operator to join a well-established, global freight forwarding business based at Heathrow.

With a presence in 120 locations across 30 countries, this is a fantastic opportunity to join a market-leading, multinational organisation specialising in urgent and high-priority logistics solutions.

This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience managing time-critical shipments across air and road freight, including hand-carry / onboard courier (OBC) movements.

The Role

You will be responsible for managing end-to-end time-critical shipments, ensuring urgent consignments are delivered efficiently and within strict deadlines. This includes coordinating air freight, express road movements, and hand-carry solutions.

Key Responsibilities

• Handle time-critical import and export shipments from start to finish
• Coordinate air freight and road freight movements, including express and next-flight-out (NFO) solutions
• Arrange and manage hand-carry (onboard courier) shipments for urgent deliveries
• Complete customs clearances accurately and efficiently
• Raise HAWBs and MAWBs, and manage all relevant documentation
• Provide competitive quotations and pricing solutions
• Liaise with airlines, hauliers, overseas agents, and customers
• Deliver real-time updates and proactive communication to clients
• Build and maintain strong client relationships, supporting repeat and new business opportunities
• Negotiate with carriers and suppliers to achieve the best service and rates

About You

• Proven experience in freight forwarding operations, ideally within time-critical logistics
• Strong knowledge of air and road freight (imports & exports)
• Experience handling urgent shipments and tight deadlines
• Familiarity with customs processes and declarations
• Ability to work under pressure in a fast-paced, reactive environment
• Excellent communication and problem-solving skills

What’s on Offer

• £40,000 salary + 10% shift allowance
• Opportunity to join a globally recognised freight forwarding organisation
• Work within a specialist, fast-paced time-critical division
• Supportive team environment with career progression opportunities

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.