Customer Service Agent – B2B

Customer Service Agent – B2B

The Role:

We’re looking for enthusiastic individuals with a desire to help people to join our clients Internal Sales Support Team. The successful candidate will have the skills to interact directly with our clients customers to answer questions, solve queries, provide education, minimise the risk of bad debt and maintain our clients reputation for high-quality service.

Key Responsibilities:
Answer incoming calls from customers providing product information, price & delivery, invoice queries, order progress and amendments

Build rapport with customers to resolve service issues and queries and deliver outstanding service to customers

Take ownership of customer enquiries and respond to escalated customer issues in accordance with agreed procedures

Communicate professionally and regularly with leadership and peers on the status of accounts and escalations

A passion for delivering exceptional service to customers

Adaptable, high energy levels and desire to help others

Good problem-solving skills

Self-directed, driven and a positive attitude

Benefits and package:
£23,000-£25,000 Salary

Pension scheme

Ongoing training and development

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.


Location Milton Keynes
Job titleCustomer Service Agent – B2B
Salary £23000 - £25000
Consultant Ben Fletcher
Consultant Phone 02392852327
Consultant Email
Apply Now

Apply For This Job

Before applying for this position you need to submit your online resume. Click the button below to continue.


Were always updating our available positions, register now to sign up to our jobs by email service, and stay informed when we list new positions that are relevant to you.

©White Recruitment. All Rights Reserved