Customer Service Representative – B2B

Customer Service Representative B2B – Call-Centre Assistant – Call Handler

This is a 12-month fixed term contract which could go permanent.

A great opportunity has arisen to join a global manufacturer of electrical products. A truly world-class large corporate company electronics with a brand and reputation of quality. They offer excellent opportunities for career progression.
I am recruiting a Customer Service Representative, who will coordinate all customer queries and opportunities for the EMEA sales region.
The Role
  • In this role, you will deal with business customers
  • Coordinate customer quotations
  • Provide timely information to customers on a variety of issues including but not limited to; pricing, logistics and quality, ensuring optimal customer service
  • Maintaining CRM (customer relationship management system) with accurate and up-to-date information
  • Generate and work on reports relating to sales order management
  • Appropriate escalation of issues when necessary
  • Experience working in office based Customer Service role such as Customer Service Executive or Internal Sales, Sales Coordinator, Sales Administrator, or Sales Executive
  • Good working knowledge of Microsoft applications
  • SAP and CRM knowledge would be preferable
  • Good time management
Benefits Package
  • £23k and benefits package
  • Great promotional opportunities – The company encourages internal promotion, whenever possible

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.


Location Leicestershire
Job titleCustomer Service Representative – B2B
Salary £23000
Consultant Alex Niven
Consultant Phone 02394004705
Consultant Email
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