Customer Service Representative – B2B

Customer Service Representative B2B – Call-Centre Assistant – Call Handler

This is a 12-month fixed term contract which could go permanent.

A great opportunity has arisen to join a global manufacturer of electrical products. A truly world-class large corporate company electronics with a brand and reputation of quality. They offer excellent opportunities for career progression.
I am recruiting a Customer Service Representative, who will coordinate all customer queries and opportunities for the EMEA sales region.
The Role
  • In this role, you will deal with business customers
  • Coordinate customer quotations
  • Provide timely information to customers on a variety of issues including but not limited to; pricing, logistics and quality, ensuring optimal customer service
  • Maintaining CRM (customer relationship management system) with accurate and up-to-date information
  • Generate and work on reports relating to sales order management
  • Appropriate escalation of issues when necessary
You
  • Experience working in office based Customer Service role such as Customer Service Executive or Internal Sales, Sales Coordinator, Sales Administrator, or Sales Executive
  • Good working knowledge of Microsoft applications
  • SAP and CRM knowledge would be preferable
  • Good time management
Benefits Package
  • £23k and benefits package
  • Great promotional opportunities – The company encourages internal promotion, whenever possible

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.

JOB OVERVIEW.

Location Leicestershire
Job titleCustomer Service Representative – B2B
Salary £23000
Consultant Alex Niven
Consultant Phone 02394004705
Consultant Email Alexn@wr-engineering.com
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