Customs Clerk

Customs Brokerage Agent – Bristol – Up to £28,000

Our client is seeking a detail-oriented and customer-focused Customs Brokerage Agent to support customs clearance activities and ensure the accurate and timely movement of international freight. This role involves processing documentation, coordinating shipments, and delivering high-quality customer service while maintaining compliance with regulations and internal procedures.

Job type: Permanent
Hours: Monday to Friday – 09:00 to 17:30
Salary: Up to £28,000 DOE

Key Responsibilities

* Process import, export, and transit customs clearances
* Ensure timely and accurate data entry into operational systems
* Prepare and issue invoices in line with client and customer requirements
* Track and monitor shipments, proactively resolving exceptions
* Communicate with customers, suppliers, and colleagues to ensure service standards are met
* Ensure compliance with government regulations, customer SOPs, and internal policies
* Support operational excellence and contribute to continuous improvement
* Escalate issues when necessary and uphold cultural values

Skills & Experience

* 6-12 months of experience in customs, logistics, or freight forwarding
* Strong organisational skills and attention to detail
* Proficient in Microsoft Office (Excel, Word)
* Effective written and verbal communication skills
* Fluent in English
* Positive, proactive, and customer-focused attitude
* Knowledge of customs processes and global logistics industry
* Additional language skills or customs certification (preferred)

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.