Customs Clerk

Customs Clerk – Colnbrook, LHR – Up to £29,500

An international freight forwarder is seeking a Customs Clerk to join their growing team based in Colnbrook, near Heathrow. This role supports customs operations by ensuring the timely clearance of goods and effective coordination with internal teams and external stakeholders.

Job Type: Permanent
Hours: Monday to Friday – 08:30 – 17:30

Salary: Up to £30,000 (depending on experience)

Key Responsibilities

• Support the Customs Manager in improving departmental efficiency and competitiveness
• Assist in implementing business development strategies for customs services
• Accurately complete ENS (Safety & Security) declarations, including all related financial, legal, and invoicing elements
• Ensure all customs declarations are completed in full compliance with current regulations
• Complete operational tasks within required timeframes and promptly report any amendments
• Carry out ad-hoc checks on customer entries and provide weekly reports to the line manager
• Maintain and effectively use internal operational systems
• Ensure accurate processing of clearance instructions from third parties
• Follow all Standard Operating Procedures (SOPs)
• Build and maintain strong relationships with customers and internal departments
• Support compliance activities relating to customs procedures
• Contribute to improvements in workflow efficiency and customer processes
• Ensure all required reports are completed and submitted on time
• Complete invoicing within 48 hours of activity
• Provide cover for colleagues during holidays and sickness as required

Requirements

• Minimum 2 years’ UK experience in imports/exports and customs compliance
• Strong understanding of UK and EU customs requirements, particularly imports
• Experience within road transport, logistics, or haulage (desirable)
• Working knowledge of CDS (Customs Declaration Service) for imports and exports
• Understanding of transit procedures and ETSF (desirable)
• Experience handling HMRC amendments and reclaims
• Proficient in Microsoft Office, particularly Excel
• Excellent organisational skills with strong attention to detail
• Ability to prioritise workload and meet deadlines
• Capable of working both independently and as part of a team
• Flexible approach to working hours, including occasional weekend work

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.