Employee Relations Coordinator

WR Logistics are currently recruiting for an Employee Relations Coordinator – Basildon

An opportunity has arisen for an Employee Relations Coordinator to join our existing HR team at our client’s operation in Basildon, Essex.

Hours and Pay – Employee Relations Coordinator

  • Office hours: 8:30am – 5:30pm (1-hour unpaid lunch), Monday – Friday (40 hours per week).
  • Location: Basildon – this role is office based.
  • Salary: £28,000 – £30,000 per annum (dependent upon experience)


  • 20 days annual leave + public holidays
  • Yearly salary reviews
  • Confidential EAP platform for you and your immediate family
  • Access to Employee Discounts and Perks
  • After completing six months’ service, Company Death in Service equal to three times your annual salary.
  • After one year’s service employees are eligible to join the Private Medical Scheme
  • After 3 months service employees are entitled to become a member of the Group personal Pension Plan.
  • After one year’s service the company offers enhanced Pension contributions of 9%.
  • Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed).

Key Roles and Responsibilities – Employee Relations Coordinator

  • Act as the first point of contact for employees and line managers on any employee relation queries, issues and matters.
  • Manage employee relations cases (for example, but not limited to: probationary hearings, disciplinaries, grievances, conflict resolution, absence management, occupational health etc). This will involve attendance at appropriate meetings and so some travel may be required as necessary.
  • Support, guide and train managers on employee relations matters and cases.
  • Provide commercial solutions to employee relations issues with guidance from management.
  • Complete all employee relations related administration including letters, tracking and record-keeping.
  • Support the HR Manager with information gathering for high-priority and/or complex employee relations cases, as and when required.
  • Produce and analyse HR metric reports providing insight on trends to management.
  • Contribute to and develop policies and procedures, best practice guides, and processes.
  • Ensure all employee relations documentation, guidance and advice adheres to best practice and employment law.

Skills, Experience and Competencies

Ideal candidate will have:

  • A CIPD Level 5 qualification (or be studying towards this)
  • Previous experience working in a face paced, HR environment with the ability to prioritise conflicting demands and workload.
  • Previous experience of managing employee relations cases from start to finish.
  • The ability to influence, engage and advise confidently, and build relationships across all levels of the business.
  • Personal resilience and the capacity to work effectively and stay calm under pressure.
  • Strong interpersonal and problem-solving skills.
  • Excellent administrative and organisational skills with an ability to progress a number of tasks simultaneously.
  • The ability to deal with confidential information, maintain confidentiality and act with discretion.
  • The ability to use Microsoft Office systems, especially Word, Excel and Outlook.

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.


Location Essex
Job titleEmployee Relations Coordinator
Salary £28000 - £30000
Consultant Tasha Bryant
Consultant Phone 023 9285 2314
Consultant Email tasha@wr-logistics.com
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