European Claims Handler

Position: European Claims Handler

Location: Witham

Hours: Monday to Friday

Salary: Up to £35,000

We are recruiting for one of the UK’s leading logistics and freight companies that operate worldwide and offer a full range of services in the UK, across Europe and Internationally across all trade routes.

We seek a European Accounts Handler to join our client’s team in the Witham area.

Your key responsibilities as a European Claims Handler:

• The purpose of this role is to ensure the European Insurance claims are dealt with in a correct & timely manner and to ensure a service fit for purpose and meets both external and internal requirements, including environmental legal compliance and customer expectations.
• Review and log all claims received in accordance with internal process
• Investigate all claims, through paperwork, evidence gathering
• Prepare claim correspondence on questions of coverage and claim value
• Negotiate and settle claims within specified authority
• Liaise with Customers and keep them updated through the process
• Liaise with Suppliers for settlement of claims
• Management reporting of claims

Requirements:

• Excellent customer service
• Excellent written communication
• Ability to prioritise and refer issues
• Previous experience in European Insurance Claims is desirable
• Background within freight forwarding / CMR insurance.
• Proficient in Microsoft programs such as Word & Excel
• Ability to learn new systems easily
• Follow the companies SOP’s for compliance
• Ability to work with others as part of a team
• Highly numerate
• Good organisational skills to manage workload
• Ability to work under pressure
• High attention to detail

Benefits:

• Salary dependent on experience
• 24 days annual leave plus 8 bank holidays
• Pension scheme
• Discount Platform
• Discounted Gym Membership
• Employee assistance program
• Extensive learning opportunities
• Employee Engagement Forum
• Reward and Recognition programme
• Monthly Pay Day Treat Day

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.