European Operations Administrator

Position: European Operations Administrator

Location: Stoke-On-Trent

Hours: Monday to Friday (9am – 17:30)

Salary: Up to £28,000 (DEO)

We are recruiting for one of the UK’s leading logistics and freight companies that operate worldwide and offer a full range of services in the UK, across Europe and Internationally across all trade routes.

We seek a European Operations Administrator to play a crucial role in supporting the day-to-day operations of the team handling groupage trailers to various European destinations. The ideal candidate will come from a freight forwarding or logistics background.

Your key responsibilities as a European Operations Administrator:

• Help to plan Export Groupage trailers.
• Responsible for monthly P&L on designated service(s).
• Tracking shipments and resolving any issues that may arise
• Coordinating with carriers, customs agents and other stakeholders to optimise transport routes and costs
• Quotations for customers, negotiating best possible rates
• Maintaining accurate records of shipments, invoices and other relevant documents
• Ensuring good internal communication between key departments, customer handling, Transport and warehouse.
• Provide completed manifest to warehouse
• Complying with all Exportation Documentation
• Resolving and managing queries and complaints courteously and efficiently
• Gain a full understanding of our ISO/AEO systems

Requirements:

• Experience in freight forwarding operations or logistic planning
• Ability to consolidate cargo in the UK, with a good understanding of how to maximise their trailer payloads – desirable
• Ability to demonstrate their skills to load/plan/route trailers for cost-effective groupage trailer planning – desirable
• Must be able to plan loads and have had experience with using weights/cubes
• Excellent customer service
• Must be commercially aware and liaise closely with the sales department, be able to negotiate favourable rates and win business for their trade route
• Good organisation and ability to work to deadline is essential
• Knowledge of Export customs procedures – desirable

Benefits:

• Salary dependent on experience
• 24 days annual leave plus 8 bank holidays
• Perk Box Discount Platform
• Employee assistance program
• Extensive learning opportunities
• Employee Engagement Forum
• Reward and Recognition programme
• Monthly Pay Day Treat Day

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.