Export Customer Service Operative
Export Customer Service Operative – Freight Forwarding
Location: Basildon, Essex
Salary: £25,000 – £30,000
Job Type: Full Time – Flexible Working
The successful candidate will provide exceptional customer service and operational support for export clients. You will play a vital role in ensuring that all export shipments are processed efficiently, accurately, and in line with the customer’s requirements. If you thrive in a fast-paced, detail-oriented environment and enjoy building customer relationships, we would love to hear from you.
From You:
- Experience: At least 1-2 years of experience in customer service or operations within the freight forwarding or logistics industry.
- Knowledge: Familiarity with export documentation, customs procedures, and international shipping regulations is a plus.
- Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with customers, colleagues, and vendors.
- Problem-Solving: Strong problem-solving skills and the ability to think quickly and resolve issues efficiently.
- Attention to Detail: High attention to detail and accuracy, especially when handling documentation and customer data.
- Organisational Skills: Ability to multitask and manage time effectively in a fast-paced environment.
- Technology Skills: Proficient in using CRM systems, Microsoft Office, and freight forwarding software (experience with systems like Cargowise, SAP, or similar is a bonus).
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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