Express Courier Operator
Express Courier Operator
Location: Eastleigh
Salary: up to £30,000 (DOE)
My client is looking for an experienced Express Courier Operator/Coordinator to join their team based in Eastleigh. My client is a leading international courier with over 20 years of experience in the industry. They offer bespoke logistics and are responsible for the courier and delivery of goods all over the world. The right candidate will be experienced in a fast-paced environment with expertise in booking international express shipments.
Package Benefits:
- Annual Salary: up to £30,000 (DOE)
- Full time: Monday to Friday – 9:00am-5:30pm
- Life Assurance.
- On-site Parking.
- Generous Pension Scheme.
- Excellent training programme.
- Opportunities and encouragement for progression within the company.
Key Responsibilities:
- Providing excellent customer service from collection to delivery of shipments.
- Monitoring customers’ online bookings and processing shipments through to our fleet team.
- Handling customer enquiries via telephone and email customers to provide quotes and solutions for their needs.
- Liaising with the fleet team.
- Track, trace and update the status of shipments.
Requirements:
- Previous experience as an Express Courier Operator
- Experience working in a fast-paced, time critical environment.
- Experience booking express courier shipments with either FedEx and/or DHL is essential.
- Must have excellent customer service skills and experience.
- Hold a clean full UK Driving Licence.
- Good verbal and written communication skills.
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