Freight Forwarder

Freight Forwarder – Ipswich – Up to £27,000

The Freight Forwarder will support the freight forwarding team in coordinating and managing shipments across road, sea, and air. This role is ideal for someone looking to build a career in logistics, gaining hands-on experience in operations, customer service, and international freight movements.

Job type: Permanent

Key Responsibilities

• Assist with the coordination of freight movements by road, sea, and air.
• Support senior freight forwarders with day-to-day shipment operations.
• Prepare and process shipping documentation, including invoices, packing lists, customs paperwork, and transport instructions.
• Liaise with customers, carriers, hauliers, shipping lines, and overseas agents.
• Track shipments and provide status updates to customers.
• Ensure all jobs are completed accurately and within agreed timeframes.
• Update and maintain records within the transport management system (TMS) or CRM.
• Support customs clearance processes where required.
• Resolve basic operational issues and escalate more complex problems when necessary.
• Ensure compliance with company procedures, industry regulations, and health & safety requirements.

Skills & Competencies

• Strong communication skills (written and verbal).
• Good organisational skills and attention to detail.
• Ability to prioritise tasks in a fast-paced environment.
• Confident using IT systems and Microsoft Office.
• Willingness to learn and develop within freight forwarding and logistics.
• Professional, reliable, and customer-focused approach.

Experience & Qualifications

• Previous experience in logistics or Transport (Min 6-12 months)
• Right to Work in UK – No sponsorship on offer
• Knowledge of Incoterms, customs processes, or international shipping.
• Logistics or supply chain qualification (or working towards one).

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.