Freight Forwarder Coordinator

Freight Forwarder Coordinator – Jacksonville, FL
Full-Time | On-Site | Permanent
$50,000 – $65,000 per year

We are recruiting on behalf of a well-established freight-forwarding company in Jacksonville, Florida, looking for a proactive Freight Forwarder Coordinator to manage and optimise import/export operations across modes (ocean, road, air). This is a hands-on role that supports bookings, documentation, carrier relations, and smooth shipment flow.

Key Responsibilities

• Handle export and import freight bookings and scheduling across multiple transport modes.

• Prepare and review shipping documentation: B/Ls, commercial invoices, packing lists, and customs paperwork.

• Liaise with carriers, agents, customs brokers, and internal teams to coordinate shipments.

• Track, trace, and monitor freight status; resolve delays, discrepancies, or issues promptly.

• Maintain compliance with relevant regulations, including customs, Incoterms, and carrier requirements.

• Assist with rate negotiations, cost control, and operational efficiency.

• Provide regular reporting and status updates to stakeholders (sales, operations, customers).

Requirements

• 1-3 years’ experience in freight forwarding, international logistics, or similar role.

• Strong understanding of freight forwarding processes, documentation, and regulatory compliance.

• Excellent organisational, communication, and problem-solving skills.

• Proficiency with freight forwarding systems / TMS / ERP, and MS Excel.

• Ability to manage multiple shipments and priorities in a dynamic environment.

• Bachelor’s degree in Logistics, Business, Supply Chain, or equivalent is preferred, though not essential.

Benefits (Typical)

• Health, Dental & Vision Insurance

• 401(k) Retirement Plan with Company Match

• Paid Time Off (Vacation, Sick, Holidays)

• Performance-Based Bonus / Incentives

• Training & Professional Development

• Flexible Working Hours (company dependent)

Why Join This Team?

• Be part of a growing forwarder with a strong presence in Jacksonville, a major multi modal logistics hub (sea, road, rail).

• Opportunity to take full ownership of freight coordination and contribute meaningfully to process improvements.

• Great learning environment with the chance to grow in global forwarding, operations, or sales.

• Competitive compensation and a supportive benefits package.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.