Freight Forwarding Operations Manager

Position: Freight Forwarding Operations Manager

Location: London, Heathrow

Salary: £50,000 to £65,000

Job Type: Full Time

Our client is an award-winning specialist freight-forwarding organisation with over 100 locations worldwide spanning over 25 countries. They are leading the way in international logistics and freight forwarding and are continuing to expand their evolving business.

Due to a recent promotion, we are now looking to hire a Freight Forwarding Operations Manager to join our dedicated team from our London Heathrow branch. We are looking to speak with individuals who have a strong background in multi-modal freight operations (sea & air) coupled with strong leadership skills and the ability to build and develop relationships with key customers.

Essential experience:

  • Previous experience in a senior freight forwarding environment is essential
  • Experience managing end-to-end air and sea freight operations.
  • A results-driven, measured and consistent approach coupled with the ability to inspire and motivate. You will be responsible for a large team of 30-40 personnel.
  • A track record of success with a methodical and structured approach through continuous improvement and delivering KPI’s to effectively challenge the business
  • Experienced in the leadership and development of teams, excellent management, communication and organisational skills are essential
  • Strong commercial skills and business acumen are necessary as is the ability to identify and maximise opportunity.

The Role:

  • Managing and overseeing the daily site operations, activities and personnel
  • Full responsibility for P&L and control of budgetary spending across all areas of the business
  • Building and growing strong commercial relationships with key clients to meet their needs and maximise future opportunities
  • Resource plan to ensure all operational tasks are fulfilled productively and effectively
  • Determining a site strategy that aligns with both Group and business unit objectives, and core values and ensures excellent customer satisfaction
  • Providing strong leadership ensuring the business attracts and develops employees throughout the operation


  • Competitive salary up to £65,000pa
  • Bonus scheme
  • Privet medical cover (BUPA)
  • 4X Death in service
  • Pension contribution
  • 25 days holiday + bank holidays

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.


Location London
Job titleFreight Forwarding Operations Manager
Salary £50000 - £65000
Consultant Matt Marsh
Consultant Phone 02393874482
Consultant Email
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