Freight Logistics Coordinator

Job title: Freight Logistics Coordinator

Salary: Competitive salary – DOE

Location: Beverley, HU17 – Office based

Freight Logistics Coordinator Role Summary

This position is designed to support both the General Haulage and Pallet Network operations while helping to establish my clients new forwarding function.

• For less experienced candidates, the role will provide structured training in forwarding, subcontracting, and logistics administration.
• For experienced candidates, there is scope to bring immediate value by shaping the new forwarding function, improving margins, and strengthening customer relationships.

Freight Logistics Coordinator Key Responsibilities

Forwarding Support

• Source subcontractors for UK & European loads, ensuring competitive rates and reliable service.
• Prepare quotations for customers, comparing network, forwarding, and direct haulage options.
• Monitor subcontracted jobs, ensuring updates are communicated to customers and the Haulage Manager.
• Record and track costs, margins, and service performance.

General Haulage & Pallet Network Assistance

• Answer customer calls and emails, providing updates, PODs, and information.
• Input and update job details into TMS and network portals.
• Check and file delivery paperwork, including PODs, invoices, and claims.
• Support driver coordination, job allocation, and collections when required.

Customer Service & Administration

• Deliver professional communication with customers and subcontractors.
• Assist with chasing PODs, resolving delivery issues, and escalating problems.
• Prepare simple reports on volumes, costs, and service performance.

Skills & Attributes

• Strong organisational and administrative skills
• Confident communicator (phone and email)
• Numerate and comfortable working with costs, quotes, and invoices
• Able to work under pressure in a busy transport office
• Flexible and eager to learn new areas (forwarding, networks, haulage)
• Commercially aware with an eye for margin improvement

Experience & Qualifications

• Office or admin background (logistics experience an advantage)
• For junior candidates: no prior forwarding experience required – full training provided
• For experienced candidates: prior experience in freight forwarding, haulage, or pallet networks is a significant advantage, with the opportunity to influence and grow the department

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.