Freight Operator

Import / Export Coordinator – Freight Forwarding

Location: Portsmouth
Salary: £28,000 – £34,000 per year (depending on experience)
Job Type: Full-time, Permanent
Hours: Monday to Friday, 9:00am – 5:00pm

Are you an experienced freight forwarding professional looking to join a long-established, family-run company with a reputation for exceptional customer service? Our client, a well-respected freight forwarder based in Portsmouth, is seeking an Import / Export Coordinator to join their friendly and dedicated Operations Team.

With over 30 years in the logistics industry, this company handles a wide variety of cargo – from specialist goods to heavy machinery – and offers tailored freight solutions by sea, air, and road. You’ll be joining a team that prides itself on delivering a personal, efficient, and reliable service to clients worldwide.

The Role

As an Import / Export Coordinator, you will be responsible for managing international shipments from quotation through to final delivery. You will handle both import and export operations across multiple modes of transport and work closely with customers, suppliers, and agents to ensure smooth and timely movement of goods.

Key Responsibilities

• Coordinate import and export shipments by sea, air, and road.
• Manage freight forwarding processes from quotation to delivery.
• Communicate effectively with clients, carriers, and partners.
• Ensure documentation and customs requirements are completed accurately.
• Work to tight deadlines while maintaining a high level of accuracy.

Essential Skills and Experience

• Minimum 2 years’ experience in freight forwarding (imports or exports).
• Proven ability to manage shipments from quotation through to delivery.
• Strong communication and organisational skills.
• Positive, proactive attitude and excellent attention to detail.

Desirable Skills

• Experience completing import customs entries.
• Familiarity with Boxtop and Descartes systems.
• Experience using CNS/Destin8 platforms.

Benefits

• Competitive salary (£28,000-£34,000 DOE)
• Bonus scheme
• Pension
• Casual dress code
• Free on-site parking
• Friendly, supportive team environment
• No weekend work

If you’re looking for a role where you can grow your freight forwarding expertise in a supportive and well-established business, we’d love to hear from you.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.