HVAC Service Manager

Our client is a long-established HVAC contractor delivering installation, maintenance and service solutions across the South. With a strong regional presence and established client base, they provide both planned and reactive support across a wide range of commercial environments.

They are now seeking a Service Manager to lead HVAC service operations across London and the South. This is a senior operational role responsible for managing field-based engineers, overseeing maintenance contracts, ensuring statutory compliance and maintaining key client relationships, while driving service performance, operational efficiency and sustainable growth across the region.

Key Responsibilities

• Lead, manage and develop a team of HVAC service engineers

• Oversee delivery of planned preventative maintenance (PPM) and reactive works

• Manage scheduling, resource planning and engineer utilisation

• Monitor KPIs, service performance and contract profitability

• Act as the main point of contact for key accounts across London and the South

• Support contract renewals, variations and identify growth opportunities

• Work closely with projects and operations teams to ensure seamless delivery

• Maintain high standards of customer satisfaction and technical quality

Skills & Experience Required

• Strong technical knowledge of heating, ventilation and air conditioning systems

• Good understanding of compliance, including F-Gas and Health & Safety

• Experience leading field-based engineering teams

• Strong commercial awareness and client-facing ability

• Full UK driving licence

Package

• £50,000 – £65,000 (depending on experience)

• Company vehicle or car allowance

• Performance-related bonus

• 8% Pension scheme

• 25 days holiday + bank holidays

• Ongoing training and development

WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.

WR is acting as an Employment Agency in relation to this vacancy.