Internal Sales

Internal Sales – Chelmsford – Up to £30,000 (DOE) + Bonuses

GENERAL PURPOSE OF THE POSITION

Reporting to the Directors, the primary goal is to assist in day to day quotes, assist the BDM and Director enquiries and call existing/dropped off/new clients. To Focus on developing Ocean & Airfreight opportunities, which includes requests and follow up on any potential new business opportunities and creating awareness of the company’s product and capabilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prospecting for business opportunities and support the BDM’s, Directors and other staff members.
• Proactively develop opportunities from customers, networks and agents.

• Obtain relevant information from customers in order to complete quotations and supply best possible solution.

• Keep operational staff & Customers fully updated on pending orders that will need to be processed and space secured.

• Source buy rates where required and produce quotations from the system.

• Ensure all Quotations and costs are loaded onto computer system either by EDI or manually, checking for accuracy.

• Ensure all Quotations are responded to and action within a timely manner.

• Follow up on quotes with clients and agents and secure bookings.

• Be aware of company product, services, key selling points and general market knowledge.

• Develop constructive relationships with key customers and key partners/agents, resolving any concerns and ensuring corrective action is taken.

• Deliver new sales opportunities with overseas partners and agency networks in line with Strategic Sales campaigns and promotions.

• Maintain all records within company systems, with focus on sharing pertinent information with management and colleagues.

• Achieve or exceed key performance indicators set. These should be reviewed weekly and summarised monthly along with action plans for improvement for the following month, as appropriate.

• Propose events and activities to enhance the company’s connections with potential target customers and markets.

• Complete weekly & month end routines as directed by your line manager.

KNOWLEDGE, SKILLS AND EXPERIENCE

• 2+ year’s experience within the industry
• Preferable experience in Sea freight (Air,Sea,Road)
• A pro-active attitude
• Excellent customer service skills
• Excellent telephone manner
• Excellent communication skills
• Able to work and meet deadlines

• Possess team player qualities
• Able to plan ahead
• Computer literate

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.