Multimodal Freight Operator

Multimodal Freight Operator
Lichfield
Up to £36,000 DOE
Monday-Friday, 9am-5pm

A long-established freight forwarder in Lichfield is looking to add a Multimodal Freight Forwarder to their expanding team. This position has a strong ocean freight bias, but you’ll also work across road and air to support the full end-to-end process. Ideal for someone confident in export operations, with import experience considered a real advantage.

What you’ll be doing

• Coordinate multimodal shipments with a primary focus on ocean freight-handling bookings, documentation, carrier liaison, and compliance.

• Manage end-to-end export operations and support import processes when required.

• Oversee key milestones from origin to final delivery, ensuring deadlines and service expectations are met across all modes.

• Prepare and process Bills of Lading, commercial invoices, export declarations, and all other relevant multimodal shipping documents.

• Liaise daily with carriers, hauliers, overseas agents, airlines, and customers to ensure smooth cargo flow.

• Deliver excellent customer service, providing updates throughout the shipment lifecycle.

• Troubleshoot delays or operational issues, maintaining strong relationships with partners and clients.

What we’re looking for

• Proven experience in ocean freight forwarding for a UK-based freight forwarder, with exposure to other modes (road/air).

• Strong understanding of export customs processes and international shipping procedures.

• Imports knowledge is beneficial but not essential.

• Highly organised with the ability to juggle multiple shipments across different modes.

• Comfortable using freight systems/software.

What’s on offer

• Salary up to £35,000, depending on experience

• Monday to Friday, 9am-5pm

• Supportive, friendly team with real progression opportunities

• Long-term stability with a reputable local forwarder

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.