Ocean Freight Operator
Job Title: Ocean Freight Coordinator
Location: Ipswich, IP10
Salary: £28,000 per annum
Working Hours: Monday to Friday, 9:00am – 5:30pm
About the Role:
We are seeking a dynamic and detail-oriented Import/Export Coordinator with at least 1-2 years of experience in deep-sea operations. This is an exciting opportunity to join a busy and fast-paced team where full training on customs entry procedures will be provided.
You will play a key role in supporting the import/export operations from end to end, ensuring shipments are processed efficiently and in compliance with customs regulations.
Key Responsibilities:
- Monitor and track daily shipments to ensure timely movement and delivery.
- Liaise with importers, overseas agents, and internal teams to collect all necessary information for customs clearance.
- Review commercial invoices and packing lists to extract accurate data for CDS import declarations.
- Support clients with goods classification and import requirements.
- Use specialist software including CNS and Destin8 for cargo and shipment tracking.
- Coordinate carrier haulage bookings with shipping lines.
- Arrange haulage and container unpacking with approved hauliers and third-party warehouses.
- Communicate with overseas agents to receive pre-alerts and provide updates on cargo delivery status.
- Handle relevant import documentation including EUR1s, Certificates of Origin, CHEDs, COIs, and other regulatory paperwork.
Key Requirements:
- 1-2 years of experience in import/export operations (deep-sea experience essential).
- Strong organisational and multitasking skills in a busy environment.
- Excellent communication skills – both written and verbal.
- A proactive and flexible approach with the ability to adapt to operational needs.
- IT literate, with experience using industry-standard platforms such as CNS, Destin8, and MS Office.
- Knowledge of UK import documentation and procedures is advantageous.
What We Offer:
- A supportive team environment with on-the-job training
- Career progression opportunities within the logistics and customs sector
- Competitive salary package
- Exposure to a diverse and high-volume client base
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.

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