Ocean Freight Operator

Job Title: Ocean Freight Coordinator

Location: Ipswich, IP10
Salary: £28,000 per annum
Working Hours: Monday to Friday, 9:00am – 5:30pm

About the Role:

We are seeking a dynamic and detail-oriented Import/Export Coordinator with at least 1-2 years of experience in deep-sea operations. This is an exciting opportunity to join a busy and fast-paced team where full training on customs entry procedures will be provided.

You will play a key role in supporting the import/export operations from end to end, ensuring shipments are processed efficiently and in compliance with customs regulations.

Key Responsibilities:

• Monitor and track daily shipments to ensure timely movement and delivery.
• Liaise with importers, overseas agents, and internal teams to collect all necessary information for customs clearance.
• Review commercial invoices and packing lists to extract accurate data for CDS import declarations.
• Support clients with goods classification and import requirements.
• Use specialist software including CNS and Destin8 for cargo and shipment tracking.
• Coordinate carrier haulage bookings with shipping lines.
• Arrange haulage and container unpacking with approved hauliers and third-party warehouses.
• Communicate with overseas agents to receive pre-alerts and provide updates on cargo delivery status.
• Handle relevant import documentation including EUR1s, Certificates of Origin, CHEDs, COIs, and other regulatory paperwork.

Key Requirements:

• 1-2 years of experience in import/export operations (deep-sea experience essential).
• Strong organisational and multitasking skills in a busy environment.
• Excellent communication skills – both written and verbal.
• A proactive and flexible approach with the ability to adapt to operational needs.
• IT literate, with experience using industry-standard platforms such as CNS, Destin8, and MS Office.
• Knowledge of UK import documentation and procedures is advantageous.

What We Offer:

• A supportive team environment with on-the-job training
• Career progression opportunities within the logistics and customs sector
• Competitive salary package
• Exposure to a diverse and high-volume client base

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.