Ocean Import Account Manager

Job Title: Ocean Import Operations Account Manager
Location: Dublin D9

Hours: Monday – Friday, 9:00 – 17:30 (Hybrid)

Salary: Circa €40,000 DOE

Company: Employee-Owned Freight Group

About the Role:
We are seeking an experienced Ocean Import Operations Account Manager to join our employee-owned freight group in Dublin. Reporting to the Senior Manager, you will be responsible for the day-to-day servicing of our nominated client base, ensuring procedures are followed, profits are maximised, and trade is developed through strong client relationships.

Key Responsibilities:

• Manage and oversee the import process for sea freight shipments from origin to delivery.
• Liaise with overseas offices and agents to arrange shipments efficiently.
• Negotiate rates with suppliers to ensure cost-effectiveness for clients.
• Select contracts and carriers that best suit client needs.
• Provide quotes to clients and monitor market rates.
• Monitor shipment status and provide regular updates to clients.
• Ensure customs documentation is complete and accurate for clearance.
• Coordinate with suppliers and hauliers to ensure smooth cargo delivery.
• Resolve issues or delays in the import process promptly.
• Maintain invoice and cost files, ensuring correct profit margins.
• Support the sales team with client visits to build and strengthen relationships.

Behavioural Competencies:

• Enthusiastic with a positive “can-do” attitude.
• Interpersonally effective; able to develop trust and respect from colleagues and clients.
• Proactive in identifying problems and responding in a timely manner.
• Team-oriented, contributing to solutions collaboratively.
• Demonstrates personal drive and motivation.
• Communicates effectively, including active listening, questioning, and clear expression.
• Contributes professionally and constructively in discussions with colleagues.

Team & Environment:

• Work within a small, close-knit, supportive team.
• Opportunity to grow in a people-focused, employee-owned organisation.

To Apply:
If you are an experienced Ocean Import professional looking for a challenging and rewarding role, please submit your CV for consideration.

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WR is acting as an Employment Agency in relation to this vacancy.