Ocean Import Coordinator

Ocean Import Coordinator
Location: Manchester
Hours: Monday – Friday, 09:00 – 17:30
Salary: £32,000 – £36,000 DOE

We are recruiting for a well-established international freight forwarding company and are looking for an experienced Ocean Import Operatorto join our Manchester team. This is a hands-on, start-to-finish import role managing sea freight shipments (LCL & FCL) with full operational ownership.

Benefits

• 25 days holiday + bank holidays
• Company pension
• Bonus incentives (10% share)
• Free healthcare after 3 years, basic support from day one
• Free onsite parking
• Cycle-to-work scheme
• Opportunities for career progression within a growing company

Key Responsibilities

• Manage the complete import process via sea freight, including Less than Container Loads (LCL) and Full Container Loads (FCL).
• Take responsibility for pricing, quoting, and providing competitive solutions to customers.
• Liaise and negotiate with overseas agents, shipping lines, hauliers, and internal teams.
• Track shipments, update clients on progress, and resolve operational issues promptly.
• Complete import customs declarations via CDS and ensure compliance with all import regulations.
• Maintain accurate records and monitor KPIs for all shipments.
• Collaborate with colleagues across branches and support business development by maintaining strong client relationships.

Skills & Experience

• Proven experience in pricing and quoting within ocean import operations.
• Strong knowledge of sea freight import processes (LCL & FCL).
• Understanding of customs clearance and import compliance.
• Excellent organisational, communication, and problem-solving skills.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Experience liaising with agents, shipping lines, or hauliers.
• Knowledge of other transport modes is desirable but not essential.

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