Ocean Import Supervisor

Ocean Import Supervisor – Feltham – Up to £42,000

We are recruiting an experienced Ocean Import Supervisor to join a leading global logistics organisation in Feltham. This is a key supervisory role, responsible for leading the Ocean Import team, driving operational and financial performance, and supporting both people and process development.

This is an excellent opportunity for a motivated professional with leadership experience in ocean freight who wants a dynamic role with progression potential, flexibility, and a rewarding bonus structure.

Location: Feltham
Salary: Up to £42,000 (dependent on experience) + bonus structure
Hours: Monday – Friday, 9:00am – 5:30pm
Department: Ocean Import

What’s On Offer

• Salary up to £42,000 depending on experience
• Bonus structure
• Flexible hours – Monday to Friday, 9:00am – 5:30pm
• Structured training and professional development
• Clear career progression opportunities
• Supportive management and a collaborative team culture

Why This Role Matters

• Supporting departmental strategy at a local level
• Driving operational excellence and customer satisfaction
• Leading a team to deliver on financial and business targets
• Contributing to the company’s reputation as an industry leader

Key Responsibilities

• Ensure all customer Standard Operating Procedures are followed
• Review and support daily quotations
• Plan and lead team huddles and monthly meetings, sharing market intelligence and delegating workloads
• Support the transition of new business and updates to existing accounts
• Drive department revenue growth in line with budget targets
• Support compliance initiatives and team training
• Monitor workflows and identify areas for efficiency improvements
• Assist with system changes and process enhancements
• Build and maintain strong relationships with shipping lines, trucking companies, and vendors
• Support performance reviews, goal setting, and staff development

Skills & Experience Required

• Minimum 5 years’ experience in ocean freight for a UK based freight forwarder
• Previous supervisory or senior operational experience
• Strong planning, organisation, and time management skills
• Proven ability in problem solving, conflict resolution, and process improvement
• Experience coaching and developing teams
• Strong customer focus and stakeholder management skills
• Software proficiency including MS Excel (formulas & pivot tables) and MS Word
• Excellent understanding of ocean import operations
• Fluent in English (written and spoken)

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.