Operations Manager

Operations Manager – West Bromwich – B70

Salary: £32,000 – £37,500 (DOE) – Hybrid Working

Freight Forwarding Industry

We are seeking an experienced Operations Manager who specialises in either ocean, air and/or road logistics transportation with import and/or export experience. You will be responsible for the end-to-end process of the importation and/or exportation via sea, air or road.

Typical Job Duties – What are you responsible for?

  • Arrange haulage with shipping line/air/road cargo carriers
  • Coordinate the importation and/or exportation via sea, air or road
  • Build strong working relationships with suppliers, airlines & overseas partners/agents
  • Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements
  • Take requests and queries and resolve them effectively and efficiently
  • Using internal systems to create documentation that will enable freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:
  • Creating and updating freight bookings
  • Raise additional customs documentation to ensure the freight can move from country to country (ISF,COO, etc)
  • Collate all documents and distribute them to customers and carriers, as required
  • Preparing, processing and checking of invoices within specified deadlines
  • Secure the payment of cleared funds for: COD (cash on delivery) accounts and Duty/VAT invoices
  • Ensure requests and queries are resolved and actioned quickly and efficiently
  • Accurate & timely reporting

Package and Benefits

  • Salary negotiable dependant on experience
  • 32 days including Bank Holidays
  • Pension
  • Free Car Parking available
  • Located centrally within town centre setting

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.


Location England
Job titleOperations Manager
Salary £35000 - £37500
Consultant Jamie Triggs
Consultant Phone 02392816899
Consultant Email JamieT@wr-logistics.com
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