Road Freight Coordinator

Road Freight Coordinator – Heathrow

We’re looking for a hands-on European Road Freight Coordinator to manage the full operational process for import and export shipments, with a focus on groupage movements. This is a fast-paced role covering everything from booking and documentation to liaising with hauliers and ensuring smooth customs processes. This role will be based in Sunbury-on-Thames.

Job type: Permanent

Hours: Monday to Friday – 09:00-17:30

Salary: Up to £35,000

Key Responsibilities:

• Coordinate start-to-finish groupage shipments across UK and EU routes.
• Manage transport bookings, collections, and final deliveries.
• Ensure accurate documentation and timely communication with customers and carriers.
• Work closely with internal teams and external partners to resolve delays or issues.
• Support customs processes including GMR, GVMS, ENS, and T1 documentation.
• Understand and apply procedures such as Home Use, IPR, TA, CW, as required.
• Maintain accurate shipment records and update systems accordingly.

Requirements:

• Experience in European road freight operations for a UK based freight forwarder, ideally with groupage.
• Solid understanding of import/export processes and basic customs knowledge.
• Comfortable using freight systems and documentation platforms.
• Strong communication and problem-solving skills.
• Ability to manage multiple shipments and priorities under pressure.
• Proactive, organised, and team-oriented approach.
• Knowledge of HS codes, POA, and PVA is useful but not essential.

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WR is acting as an Employment Agency in relation to this vacancy.