Road Freight Coordinator

Road Freight Coordinator – Feltham – Up to £35,000

Our client seeking a Road Freight Coordinator to ensure the timely and accurate movement of domestic freight. You’ll be the link between customers, carriers, and internal teams – making sure shipments run smoothly, paperwork is accurate, and service levels are consistently met.

Job type: Permanent

Hours: Monday to Friday – 09:00 – 17:30

Salary: Up to £35,000

Key Responsibilities

• Manage road freight shipments, ensuring smooth and timely process flow.
• Accurately enter and maintain shipment data in the system.
• Track and trace shipments, providing regular updates and reporting.
• Use the road freight workflow daily to manage deliveries.
• Ensure accurate and timely billing for clients and vendors.
• Oversee freight delivery and clearance where applicable.
• Support customers with shipment arrangements, meeting service standards
• Build and maintain strong relationships with carriers, suppliers, and partners.
• Ensure compliance with internal policies and government regulations.
• Maintain and update customer SOPs (DLSOPs).
• Achieve KPI targets in line with company standards.
• Communicate promptly with internal teams and external partners.
• Escalate issues when needed and contribute to process improvements.

What They’re Looking For

• Knowledge of road freight operations, regulations, and compliance.
• Experience with a UK based freight forwarder
• Based in the UK and have RTW – No sponsorship is on offer
• Understanding of the logistics industry; Hazmat certification a plus.
• Strong organizational and problem-solving skills.
• Confident using Microsoft Excel and Word.
• Fluent in English with excellent communication skills.
• Positive, proactive, and customer-focused attitude.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.