Road Freight Customer Service

Customer Service Agent – Road Freight

A Customer Service Agent is required for a worldwide Logistics. The customer service agent MUST have Logistics, transport or freight experience.


£21K-£25K DOE

20 days holiday plus 8 bank holidays

Excellent Progression opportunities

Monday to Friday 0900 – 1700

The role:

To enter all necessary data on to the in-house computer system.

To communicate with customers via telephone, e-mail and fax.

To organise, manage and file own paperwork.

To file general departmental paperwork when required.

To share the responsibility for data-entry along with other members of the department.

To complete the ‘Track and Trace’ process using the internet.

To carry out the despatch process including preparing despatch notes using the in house


To raise Airway Bills and prepare all other relevant logistics paperwork.

To prepare all labels and labelling for despatch of goods.

To prepare all necessary paperwork for various courier, freight and shipping services.

To prepare invoices using the in-house system.

Skills and Knowledge:

Excellent PC skills, including Microso Office, Excel and Outlook.

Fast and accurate data entry skills.

Excellent Customer Service skills.

Knowledge of Logistics documentation.

Organised and able to multi-task

Good communicator, on all levels.


WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.


Location Essex
Job titleRoad Freight Customer Service
Salary £21000 - £25000
Consultant Jack Loydd
Consultant Phone 02392852316
Consultant Email
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