Road Freigth Customs Coordinator

Job Title: Road Freight Customs Coordinator

Location: Ipswich, IP10
Salary: £28,000
Working Hours: Monday to Friday, standard office hours

About the Role:

We are currently recruiting for a detail-oriented and proactive Road Freight Customs Coordinator to join our growing team in Ipswich. This is a fantastic opportunity for an individual with customs experience-particularly in European road freight-to take a hands-on role in coordinating UK and EU import/export declarations using a variety of industry-standard platforms.

You will work closely with operational teams, clients, and regulatory bodies to ensure customs compliance and timely processing of road freight shipments.

Key Responsibilities:

• Work as part of a collaborative customs team, reporting to a Team Leader, Supervisor, or Customs Manager.
• Accurately process CDS import declarations and CHIEF export declarations using commercial invoices and packing lists.
• Sign customs and shipping documents under Power of Attorney on behalf of clients, following correct compliance procedures.
• Liaise directly with importers and internal operations staff to obtain and verify key documentation and data for customs entries.
• Support clients with the classification of goods (tariff codes) and their implications on duty and VAT.
• Input data and complete entries using specialist customs systems such as:
• CDS (Customs Declaration Service)
• CHIEF
• CNS
• Destin8
• NCTS
• NES
• Ensure accuracy and legal compliance in all entries submitted to HMRC and associated authorities.

Key Requirements:

• Experience in customs clearance, ideally within a road freight environment.
• Knowledge of UK customs procedures, tariff classification, and key documentation (commercial invoices, packing lists, POAs).
• Experience with one or more customs platforms (CDS, CNS, Destin8, NCTS, NES).
• Strong attention to detail and ability to process high volumes accurately and quickly.
• Confident communicator with a proactive and team-oriented attitude.
• Able to work under pressure and meet strict deadlines.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.