Sales Support and Administrator

Sales Support and Administrator – Basildon – Up to £28,000

Due to increased global growth, our client are looking for a Sales Support and Administrator to join their Sales team. The role will involve gathering sales leads, making initial contact with prospects, and supporting the sales team with administrative duties.

Job type: Permanent

Working Hours: Monday – Friday, 8:30am – 5:30pm

Salary: Up to £28,000.00 per annum (depending on experience).

Key Roles and Responsibilities:

• Assist the Head of Sales in executing duties that align with the Managing Director’s vision to make the company more competitive and profitable.
• Build and grow the customer base, promoting awareness and generating new leads via telephone and email.
• Liaise with field sales executives regarding warm leads and communicate relevant information to the external sales team.
• Manage follow-up actions for old leads as requested by the sales team.
• Ensure timely input of sales activity data into the CRM system, including records of calls, presentations, closed sales, and follow-up actions.
• Plan and diarise follow-up calls and actions, ensuring a fully organized workday.
• Source and make cold calls to potential clients, building a client portfolio exclusively for the company.
• Maintain and update the SharePoint database for filed customer rates.
• Compile monthly reports detailing turnover from new accounts won by the sales team.
• Monitor stock levels of sales materials (brochures, etc.), ensuring that new orders are placed as needed.

Skills, Experience, and Competencies:

• Preferred experience in a Sales Administrator or Sales Support role.
• Ability to work under strict deadlines.
• Strong coordination and handling of sales-related activities.
• Excellent communication skills.
• Proficient with Microsoft Office, especially Excel, and general PC knowledge.
• Experience or understanding of logistics processes
• Strong organizational skills, with the ability to prioritize tasks and pay attention to detail.
• Ability to work independently as well as part of a team.