Technical Customer Support Technician

Technical Customer Support Technician
Global market leader in sensors and automation solutions within the engineering sector is looking for a Technical Customer Support Technician to join the team.
The Role
You will support customers with great customer support, technical expertise and a good level of application knowledge, including sales. Working with a customer base within the following sectors; automotive, food and packaging, fluid power, energy, medical and steel industries.

The ideal person would have experience in Internal Sales, Technical Sales with an Engineering background.

  • Advise Customers over the phone as well as an operator on Live Chat
  • Support Customer in product selections and knowledge with Cross-Selling potential
  • Support Sales Engineers with Technical issues
  • Perform Application tests and document the results to Customers
  • Handling of Customer enquiries to a high standard.
You
  • Must have some Industry knowledge of Sensors/Automation components
  • Good knowledge of Sales Processes
  • Good Communication skills
  • Ability to work under pressure
  • Computer Literate – MS Office (Word, Excel, Outlook), SAP R3
Benefits Package
  • Salary £28k/£34k
  • Company Bonus
  • Company Benefits
  • Great potential progression

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.

JOB OVERVIEW.

Location Cheshire
Job titleTechnical Customer Support Technician
Salary £28000 - £34000
Consultant Holly Feasey
Consultant Phone 02394004716
Consultant Email Holly@wr-engineering.com
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