Technical Sales Support Engineer (Mechanical Bias)

Location: Milton Keynes (office-based)
Contract: Permanent, Full-time (37.5 hours per week)
Hours: Mon-Thu 08:30-16:45, Fri 08:30-15:30

About the Company

Our client is a global leader in automation and fluid control solutions, supplying innovative technologies across multiple industries including automotive, food & beverage, packaging, and life sciences. Their UK headquarters in Milton Keynes houses design, manufacturing, training, and customer support facilities.

The Role

We are seeking a Technical Sales Support Engineer (Mechanical Bias) to provide expert support to customers and the external sales team on technical matters. This varied and rewarding role will involve working with a broad range of products, with a particular focus on pneumatic automation and thermo temperature control systems.

You’ll play a key role in supporting sales growth through training, technical problem-solving, and proactive promotion of both new and existing products.

Key responsibilities include:

• Providing technical support to customers and colleagues via phone and email

• Processing requests for special product variations

• Analysing and reporting on customer product returns

• Supporting new product development proposals

• Conducting market and competitor analysis

• Assisting the sales team with customer visits and application development

• Managing product lifecycle, including training, introductions, and product replacements

The Person

We’re looking for a methodical and solutions-focused engineer who enjoys tackling challenges and communicating technical information with clarity.

Essential skills and experience:

• Degree, HNC or HND in Mechanical Engineering (or related discipline)

• Experience in an engineering environment, with hands-on diagnostic/testing skills

• Strong communication skills (telephone, email, presentations, webinars)

• Organised, logical, and able to manage multiple projects effectively

• Confident in presenting and explaining technical subjects

Desirable experience:

• Automation systems or system design knowledge

• Previous experience in technical sales support or applications engineering

What’s on Offer

• Competitive salary (£35K-£40K + benefits package, including:

  • Private medical cover

  • Life assurance

  • Retail discounts

  • 25 days holiday + holiday trading scheme

• Extensive training and professional development opportunities

• A supportive, diverse, and inclusive culture with a commitment to sustainability

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.