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Technical Support Engineer – Mechanical

Technical Support Engineer (Mechanical Bias)

My client is a Global Manufacturer of Pneumatic and Automation technology, leading in innovation and providing support to customers in the U.K.

They are seeking a Technical Engineer with a strong mechanical bias to provide support to customers and the sales team for technical matters.

Key Responsibilities:

  • Support for customer questions via phone and e-mail
  • Process requests for special products and variations
  • Analyse, check and report writing on customer product returns
  • New product development proposal activity
  • Market and competitor product analysis & understanding
  • Supporting sales force with customer visits and application development
  • Product management including training, new product introduction

Essential Education, Skills and Experience:

  • Degree, HNC or HND in Mechanical Engineering or related discipline
  • Able to communicate proficiently via telephone and email with both internal and external customers
  • Ability to clearly and effectively present technical subjects, face-to-face and virtually
  • Hands-on testing and diagnostic experience

Desirable Experience:

  • Hands-on testing and diagnostic experience
  • Pneumatic or hydraulic systems or system design experience
  • Previous experience or working within a Internal Sales, Technical Sales Support or Applications Engineer role

(If you have some but not all of the experience above please apply)

The benefits on offer:

  • Salary: £35,000 – £40,000
  • Pension Scheme
  • Company Rewards & Benefits
  • Retail Discounts
  • Ongoing Training and Development

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.

JOB OVERVIEW.

Location Bedfordshire
Job titleTechnical Support Engineer – Mechanical
Salary £35000 - £39000
Consultant Ben Fletcher
Consultant Phone 02392852327
Consultant Email benf@wr-engineering.com
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