Controls and Automation Administrator
Role: Controls and Automation Administrator
Location: Crewe
Salary: £27,000
Our client is looking for a Controls and Automation Administrator to join their busy team. You will play a key part in supporting the sales and technical function by ensuring orders are processed accurately and efficiently using our CRM system. You will be a central point of contact for customers, suppliers, and internal teams, helping to maintain smooth day-to-day operations across the department.
Responsibilities include:
- Process customer orders using the CRM system
- Handle incoming calls from clients and suppliers
- Check stock availability and update customers accordingly
- Respond to logistics and delivery related queries
- Deal with non-technical customer enquiries in a professional manner
- Support the sales and technical teams with general administrative duties
- Assist with packing small items for despatch when required
- Maintain accurate records and ensure efficient workflow across the department
Skills & Experience:
- Experienced in a general administrative or office support role
- Confident, proactive, and able to ensure tasks are followed through
- Comfortable working in a busy, pressurised environment
- Computer literate with fast and accurate keyboard skills
- Familiar with CRM systems (desirable)
- Experienced in a manufacturing, electrical, or engineering environment (desirable)
- Strong in communication and able to deal confidently with customers and suppliers
WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.
WR is acting as an Employment Agency in relation to this vacancy.

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