Courier Administrator

Position: Courier Administrator

Location: Eastleigh – Office based

Hours: Mon – Fri 8:45am – 17:45pm or 9:00am – 18:00pm

Salary £23,000 – £30,000 (DOE)

A well-established Express Courier company are now looking to appoint 2 Courier/Logistics Administrators to join their growing team based in Eastleigh.

Established with over 20 year’s experience within the ever-changing logistics industry they pride themselves on a very high level of customer service, giving a personal service to all their customers worldwide.

As a Courier Administrator based at our head office, you will be responsible for;

• The full customer service experience from collection to delivery of shipment
• Monitoring customer’s online bookings and processing shipments through to our fleet team
• Handling customer enquiries via telephone and email customers to provide quotes and solutions for their needs
• Liaising with the CEC fleet team
• Track, trace and update the status of shipments.
• What we’ll need from you;
• Confident communication skills (verbal and written)
• Experience of communications via phone and email
• Excellent attention to detail
• Experience of working in a customer service environment
• Ability to work under pressure in fast paced environment
• A proactive and willing attitude
• The aptitude to work under own initiative
• Experience of global locations and time zones desirable but not essential

What you’ll receive from us;

• Working hours of Monday – Friday
• Full training of operation systems
• 25 days holiday per annum + bank holidays
• Company pension scheme
• Life Assurance
• On-site parking

#logistics #courier # import # export # courier service # customer service

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.