Customs Clerk – UK & Ireland

Birmingham Airport Area | Full Time | £36,500 + Shift Allowances

We’re partnering with a leading international logistics and transport organisation to recruit an experienced Customs Clerk for their fast-paced UK & Ireland operation.

This is an exciting opportunity to join a highly respected business operating at the forefront of time-critical freight movements across Europe, the UK, and Ireland. Known for its investment in technology, operational excellence, and people development, the company offers a stable and modern working environment with genuine long-term career prospects.

The successful candidate will play a key role in ensuring the smooth, compliant, and efficient movement of freight through customs processes, supporting both import and export operations within a 24/6 logistics environment.

Salary & Benefits

• £36,500 basic salary
• Additional night shift allowance worth up to £3,500 annually
• 24 days holiday plus bank holidays
• Birthday day off
• Health Cash Plan
• Free onsite parking
• Employee discounts and social events
• Modern, well-organised operational environment
• Strong opportunities for progression and development within an international business

The Role

Working within a specialist customs and operations team, you will be responsible for managing customs documentation, supporting nightly freight movements, and ensuring shipments are processed accurately and on time.

This is a high-responsibility role where attention to detail, urgency, and strong communication skills are essential.

Key Responsibilities

• Process export and customs documentation within strict operational deadlines
• Prepare transport documentation and manifests for scheduled freight departures
• Ensure all customs clearances are completed accurately to avoid delays
• Liaise with customs authorities, operational teams, and customers to resolve issues efficiently
• Complete safety and security declarations in line with current regulations
• Support AWB and manifest creation for international shipments
• Maintain accurate reporting and transactional records
• Identify opportunities to improve customs processes and operational efficiency

What We’re Looking For

Experience & Knowledge

• Minimum 2 years’ experience in customs, import/export, or freight forwarding
• Exposure to air freight and/or road freight operations
• Strong understanding of UK customs regulations and compliance procedures
• Experience using HMRC systems including CDS and CHIEF
• Relevant customs or international trade qualifications would be advantageous

Skills & Attributes

• Excellent attention to detail and accuracy
• Strong organisational and prioritisation skills
• Ability to work effectively under pressure in a time-sensitive operation
• Confident communicator with a proactive mindset
• Good IT skills, including Excel and customs systems
• Commercial awareness and understanding of operational impact

Working Hours

• Full-time, 40 hours per week
• Rotating shifts across a 24-hour operation (Monday-Saturday)
• Flexibility required as part of a 2-week shift rota

Why Apply?

This is an excellent opportunity to join a well-established and growing logistics business with a strong reputation for operational excellence, innovation, and employee retention. The company offers a supportive culture, long-term stability, and the chance to develop within a highly specialised international logistics environment.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.