General Manager – Freight & Logistics

Job Title: General Manager – Freight & Logistics
Location: Stoke-on-Trent
Salary: £67,000pa + Bonus + Benefits
Employment Type: Full-Time, Permanent – Mon – Fri

A leading logistics and freight forwarding business is seeking an experienced General Manager to oversee a key multi-user site based in Stoke-on-Trent. This opportunity is ideal for a proven leader with a background in warehouse management, transport, and cross-dock operations, looking to make a significant impact within a dynamic and evolving business.

General Manager Role & Responsibilities:

As General Manager, you will be responsible for the overall strategic and operational performance of the site, including warehouse and transport functions. You will lead a high-performing team and drive operational excellence across all departments to meet business objectives and deliver superior service to clients.

Key Responsibilities:

• Lead the delivery of the site’s annual operating plan in line with company-wide objectives.
• Oversee daily warehouse and transport operations, ensuring compliance, efficiency, and service excellence.
• Promote a culture of continuous improvement, driving innovation in processes, systems, and team development.
• Maintain financial control and accountability for site performance.

• Support the commercial team with tenders, costing, and new business opportunities.
• Work closely with central teams including Finance, HR, Sales, and European Operations to meet KPIs and SLAs.

• Ensure safe and legal movement of hazardous and non-hazardous goods.
• Collaborate with the Head of UK Transport on fleet management and operational planning.
• Monitor transport performance and drive efficiencies in service delivery.

Essential Experience:

• Significant leadership experience in logistics, distribution, or freight forwarding.
• Proven ability to manage a closed-book, multi-user site.
• Strong knowledge of warehouse operations, transport compliance, and fulfilment processes.
• Familiarity with modern WMS systems and transport planning tools.

Key Skills & Attributes:

• Commercial acumen and full P&L responsibility experience.
• Strong decision-making and problem-solving abilities.
• Skilled in developing, motivating, and leading teams.
• Excellent communication and stakeholder management.

Benefits:

• Competitive base salary up to £67,000pa with performance-related bonus
• Comprehensive benefits package including;
• 25 days annual leave plus 8 bank holidays
• Employee Discount Platform
• Cycle to work scheme
• Employee assistance program
• Employee Engagement Forum
• Reward and Recognition programme
• Monthly Pay Day Treat Day
• Opportunity to lead a high-performing logistics site with significant autonomy
• Career progression within a growing and forward-thinking organisation

To express interest or find out more, please apply today with your CV or contact our specialist logistics recruitment team in confidence.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.