Ocean Export Coordinator

Bristol | Up to £36,000 + Benefits

Our client is a long-established and highly respected international logistics and relocation specialist, supporting customers with overseas moves and personal shipping requirements across the globe.

Operating for almost three decades, they have built an outstanding reputation for delivering a premium, customer-focused service. With a strong international network, advanced shipping processes, and a commitment to quality, they continue to be recognised as a leader within their sector.

Due to continued growth, they are now seeking an experienced Ocean Export Coordinator to join their Bristol-based operations team.

This is an excellent opportunity for someone with ocean freight forwarding, export shipping, international removals, or logistics experience who enjoys taking ownership of shipments from booking through to final delivery while providing exceptional customer service throughout the process.

What’s on Offer?

• Salary up to £36,000 depending on experience
• 30 Days Holiday
• Monday-Friday 09:00-17:30
• Company pension scheme
• Stable, long-term career opportunity with a well-established business
• Friendly and supportive working environment
• Genuine autonomy and responsibility within your role
• Opportunity to develop specialist expertise in international shipping and relocation logistics
• Exposure to global supply chains and international freight networks
• A business that invests heavily in service quality, operational efficiency, and customer experience

The Role

As Ocean Export Coordinator, you will be responsible for managing international export shipments from start to finish, ensuring customers receive a seamless and professional service throughout their relocation journey.

Key Responsibilities

• Manage ocean export shipments from booking through to final destination delivery
• Act as the primary point of contact for customers throughout the shipping process
• Liaise with shipping lines, overseas agents, and international partners to secure bookings and manage schedules
• Prepare and issue shipping instructions and Bills of Lading
• Complete export customs declarations using HMRC CDS
• Monitor shipment progress and proactively communicate updates to customers
• Coordinate customs clearance and final delivery arrangements with overseas partners
• Produce customer invoices using internal systems
• Maintain accurate shipment records and documentation
• Resolve operational issues quickly and professionally to minimise disruption to customers
• Ensure all shipments are handled in line with company procedures and compliance requirements

About You

We are looking for an organised and customer-focused export professional who can confidently manage multiple shipments while maintaining exceptional attention to detail.

Essential Requirements

• Minimum 2 years’ experience within ocean freight forwarding, export shipping, logistics, or international removals
• Strong understanding of ocean export procedures and shipping documentation
• Excellent communication and customer service skills
• Strong organisational and time management abilities
• High level of accuracy and attention to detail
• Good IT skills including Microsoft Office
• Ability to work independently while contributing to a collaborative team environment

Desirable Experience

• Experience preparing Bills of Lading and shipping instructions
• Experience working with shipping lines, NVOCCs, and overseas agents
• Experience handling both FCL and LCL shipments
• Knowledge of customs procedures and export compliance
• Experience within household goods, relocation, or international removals sectors

Why Join?

This is not a traditional freight forwarding role.

You’ll be part of a specialist operation where every shipment is unique and where customer service is just as important as operational excellence. The business prides itself on providing a premium end-to-end service, combining logistics expertise with a personal approach that customers genuinely value.

With regular global sailings, established international partnerships, advanced customs capabilities, and a reputation built over nearly 30 years, this is an opportunity to join a company that continues to set high standards within the international shipping and relocation sector.

If you’re an experienced Ocean Export Coordinator looking for a role where you can take ownership of shipments, build strong customer relationships, and develop your career within a growing specialist business, we’d love to hear from you.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy