Senior Ocean Freight Operations

Senior Ocean freight Export Operations – Manchester

Shift pattern – Monday-Friday

Location: Manchester

Salary: Up to £40,000

We have an exciting opportunity for an Ocean Freight Export Operator to join a well-established freight forwarder renowned for their expertise in air, road, sea, and warehousing services. This role is perfect for someone who is passionate about logistics and enjoys working in a dynamic, fast-paced environment. As the Senior Ocean Freight Export Operator, you’ll play a crucial role in our team, ensuring that every shipment is handled seamlessly. You’ll oversee the end-to-end process of ocean import logistics, from tracking shipments and managing documentation to coordinating with customs and resolving any issues that arise. You’ll be part of a company that values growth, teamwork, and operational excellence, offering ample opportunity to develop your expertise within a supportive and experienced team. If you thrive in a collaborative setting and are motivated by the challenge of coordinating complex global logistics, this position could be an excellent fit.

Benefits

• Competitive Salary Up to £40,000
• Opportunities for career growth and development
• Health & Wellness benefits
• Collaborative & Supportive work environment

Responsibilities

• Although not a supervisory role, your role will involve supporting the team with your knowledge and expertise the industry
• Your role will also be to support the growing Ocean Import/Export team with key insights.

• Oversee & Independently handle shipments in the role of Ocean freight Exports in accordance with quality standards, including documentation, booking, shipment control, transport insurance, accounting, and customs handling
• Provide customer support in conjunction with the Sales Department, including occasional client visits when required
• Key account Management would be an advantage, and will be a prominent part of your role.
• Handle complaints in line with BIFA Terms and Conditions, including correct KPI recording
• Communicate with our UK, Overseas offices, and agents
• Focus on ensuring the most cost-effective service solutions are being utilized without risk to service levels

Qualifications

• A minimum of 10 years’ experience working within Freight forwarding, ideally in Sea freight Operations
• Extensive experience within sea freight Operations
• Previous experience in Ocean freight Import operations
• Knowledge of BIFA Terms and Conditions
• Strong communication and customer service skills
• Ability to work independently and efficiently
• Familiarity with customs handling and transport insurance

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.