Trainee Freight Forwarder

Trainee Freight Forwarder

Atlanta, Georgia | $50,000 per year
Full-time | Office-based | Monday to Friday
Flexible working hours, such as 7am-3pm, 8am-4pm or 9am-5pm
No freight forwarding experience required

Used to keeping customers happy while juggling a dozen things at once? Your experience could be the starting point for a career in international logistics.

If you’ve worked as a restaurant server, bartender, barista or in another busy customer service role, you’ll know how to prioritise, communicate clearly and stay calm when the pressure builds. Those are exactly the skills we’re looking for.

This Trainee Freight Forwarder opportunity offers the chance to learn how international shipments move, build specialist knowledge and put your customer service skills to work in an office environment, with Monday-to-Friday working and flexible start and finish times.

The opportunity

You’ll learn to coordinate shipments, support customers and work with transport providers and overseas partners. It’s a varied role where plans can change quickly, deadlines matter and clear communication makes a real difference.

What’s on offer

• Salary of $50,000 per year

• Full-time, office-based position in Atlanta

• Monday-to-Friday working

• Flexible office hours, including options such as 7am-3pm, 8am-4pm or 9am-5pm

• Training in freight forwarding processes and systems

• The opportunity to develop specialist logistics skills

• A varied role combining customer service, organisation and problem-solving

What you’ll be doing

As your knowledge develops, you’ll help with:

• Responding to customer enquiries and providing shipment updates

• Arranging bookings and tracking shipments

• Communicating with carriers, suppliers and overseas partners

• Preparing and checking shipment documentation

• Updating systems and keeping accurate records

• Managing competing priorities and following up on outstanding tasks

• Helping resolve delays and keeping customers informed

What we’re looking for

Your attitude, customer service skills and ability to stay organised are more important than previous logistics experience.

You’ll bring:

• Experience delivering excellent service in a busy environment

• The ability to juggle several tasks without losing attention to detail

• A calm, practical approach when things get hectic

• Clear, professional communication by phone and email

• Confidence using computers and learning new systems

• A willingness to ask questions, take responsibility and learn

Backgrounds in restaurants, bars, coffee

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy