Field Service Technician – Industrial Laser Machinery

Territory: Illinois, Wisconsin, Minnesota, Iowa & Indiana

$50,000-$70,000 Base Salary | $80,000-$100,000 OTE Including Overtime | Medical, Dental & Vision Insurance

The Opportunity

We are seeking a Field Service Technician to join an established industrial machinery business, supporting customers across Illinois, Wisconsin, Minnesota, Iowa and Indiana.

This is an excellent opportunity for a mechanically or electrically minded engineer looking to develop their career working with advanced industrial laser machinery. Previous experience with laser systems or CNC machinery is desirable but not essential, as full training will be provided for the right candidate.

Key Responsibilities

• Install, commission and maintain industrial laser machinery at customer sites.

• Diagnose and troubleshoot mechanical, electrical and equipment-related faults.

• Carry out preventative maintenance, repairs and equipment servicing.

• Train customers on the safe and effective operation of machinery.

• Provide technical support and deliver a high standard of customer service.

• Complete service reports and installation documentation.

• Travel throughout the assigned territory from Monday to Friday, including overnight stays where required.

Requirements

• Mechanical, electrical or engineering experience, ideally within industrial machinery, manufacturing or equipment maintenance.

• Experience with CNC machines, industrial lasers or automated equipment is advantageous but not essential.

• Strong fault-finding and problem-solving skills.

• Good communication skills and a customer-focused approach.

• Full driving licence and authorisation to work in the USA.

Salary & Benefits

• Base salary: $50,000-$70,000, depending on experience.

• OTE: $80,000-$100,000, including overtime.

• Medical, dental and vision insurance.

• Full training on industrial laser machinery.

• Monday-Friday field-based role.

• Opportunity to develop specialist technical skills within an advanced machinery environment.

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.