Freight Forwarding Operator

Job title: Freight Forwarding Operator

Location: Hybrid – Dublin Office

Salary: €45,000 – €50,000 DOE

Hours: Monday to Friday

Freight Forwarding Operator Overview

We are seeking an experienced and highly organised Freight Forwarding Operator to join our clients growing team in Dublin. This is an exciting opportunity for a logistics professional with strong experience in Ocean (FCL/LCL) and Air Freight operations who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.

Freight Forwarding Operator Key Responsibilities

• Manage daily Deep Sea (FCL/LCL) and Air Freight shipments from booking through to final delivery
• Experience dealing with Import and Export shipments
• Coordinate collections with domestic and international carrier networks
• Track shipments, monitor consignments, and issue pre-alerts to clients and partners
• Prepare and process accurate shipment documentation, including Bills of Lading (BL) and Air Waybills (AWB)
• Liaise with overseas offices, agents, carriers, and logistics partners worldwide
• Build and maintain strong client relationships, providing regular shipment updates
• Proactively identify and resolve operational issues across import and export shipments
• Ensure compliance with customs procedures, shipping regulations, and internal processes

Freight Forwarding Operator Requirements

• Minimum 3+ years’ experience in Ocean and Air Freight Forwarding
• Strong understanding of Incoterms, customs procedures, and shipping documentation
• Proven ability to manage multiple shipments and deadlines simultaneously
• Ability to work efficiently in a fast-paced, deadline-driven environment
• Strong attention to detail and commitment to delivering high service standards

Benefits

• Hybrid working arrangement
• Comprehensive training programme, including 1-to-1 intensive training and daily online training
• 25 days annual leave
• Pension scheme
• Additional employee benefits
• Career development opportunities within a supportive and growing organisation

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.