LCL Import Coordinator

Location: Tilbury, Essex
Hours: Monday to Friday, 09:00-17:00
Salary: Competitive, based on experience

About the Company

Our client is an established UK freight forwarding and logistics company, with over 40 years of experience within the industry. Based in Tilbury, they are ideally positioned within the South East’s major shipping and logistics network.

The business specialises in international freight forwarding across air, sea, road and rail, with particular expertise in Far East ocean imports and customs clearance. They work with an extensive network of overseas agents, shipping lines, airlines, hauliers and other logistics partners to provide efficient and cost-effective transport solutions to customers worldwide.

The company has a strong reputation for delivering a personal, customer-focused service and offers a supportive and collaborative working environment.

The Role

We are looking for a proactive Import Logistics Executive to join an experienced team. This is an excellent opportunity for someone with freight forwarding experience who enjoys working across the operational side of imports and wants to develop their knowledge across multiple transport modes.

Key Responsibilities

• Liaising with customers, suppliers and subcontractors, including shipping lines, hauliers and depots
• Raising internal files
• Preparing invoices
• Processing supplier invoices and resolving any discrepancies
• Monitoring vessel arrivals
• Organising collections and deliveries to ensure customer deadlines are met
• Following up after delivery to confirm customer satisfaction
• Identifying opportunities to further support customers and develop the service

Responsibilities may evolve over time in line with the operational requirements of the business.

Candidate Requirements

• Minimum 2 years’ experience working for a small to medium-sized UK based freight forwarder
• Experience using CNS and Destin8
• Freight forwarding software experience; Multi-Freight experience would be beneficial
• Strong attention to detail
• Excellent communication skills and a friendly personality
• Good working knowledge of Microsoft Word, Outlook and Excel
• Strong team player with a proactive and dynamic approach
• Excellent mathematical and English skills

Why Join?

• Established and experienced freight forwarding business
• Supportive and collaborative working environment
• Opportunity to develop your freight forwarding and import knowledge
• Work alongside an experienced and motivated team
• Exposure to sea, road, air and rail freight
• Opportunity for professional growth and development